Data integration and manipulation between two or more systems using our integration tool.
Primary responsibility involves support operations management, issues/escalations and conflict management.
Responsible for setting team performance goals, periodic performance reviews and individual development plans.
Manage responsibilities of technical expertise and leadership and hands-on technical work for ETL/Informatica support jobs including troubleshooting problems, escalating open issues, implementing solutions, and optimize the system performance
Responsible for maintaining technical details for ETL jobs and ensure they are followed and maintained.
Ensure customer satisfaction targets are achieved enhance customer service by owning service delivery professionally and adhering to Support SLA
Troubleshoot and resolve technical issues. Debug, tune and optimize code for optimal performance.
Understand Security requirements for data access.